In the 21st century, the U.S. Labor Dept. predicts that today's learner will
have over 10 jobs by the time they are 38. Being able to adapt to changing
conditions in your job status and the status of your buyers is an important
strength in 2009.
I used to have to go to Europe quite a bit and I remember seeing this
sculpture in the Louvre. This piece of art is quite beautiful and it really
does make you think about how these captives must have felt. It's universal
because we have all been there. The four reactions of their captivity
depicted in the sculpture are revolt, hope, resignation and grief.
We all have the power of choice over our own emotions. It's not the event
that defines us, but our response to that event. A few hundred years ago when
we lived in a feudalistic society or a monarchy, hope was hard to come by.
But this 2009 with so many technology tools and... (more)
Over the next few months I hope to interview carefully chosen executives who
I believe will have an impact on how companies optimize revenue. I was lucky
enough to come across Socialcast, a young company based in San Francisco,
California. I thought Tim Young to be patient, thoughtful and very tuned in
to the topics of the day. He certainly has the disposition to be a visionary
in this space.
Here are the questions I posed to Tim and his answers.
If I were an analyst at a major research firm, what category would I place
Enterprise Social Messaging
What’s the so what of ... (more)
Recently, Gartner reported that the overall Customer Relationship Management
software business had grown 12.5 percent in 2008. But the two clear winners
for growth were Microsoft and Salesforce.com at 75 percent and 42.7 percent
So in the middle of a downturn, Microsoft CRM grows 75 percent. If you were
to take the Microsoft CRM as a separate business, you would be in revenue
shock right now. How can someone grow 75 percent in this economy? The high
growth is because CRM delivers the ability to get new buyers and retain
existing clients. Companies are coming... (more)
This is the complete list of Networking and Social bookmarking sites that was
a study I had broken up into three parts, but for the benefit of new readers
or if you wanted the complete document, I'm posting it as one article.
On the market research part of this, I used Alexa, Compete and Quantcast to
reflect sometimes similar metrics and sometimes differing opinions. I put
some description of these services at the end. Some of Quantcast’s
estimates were rough which means the website hasn’t registered with
Quantcast. The demographic profiles of the users also came from Quantcast so ... (more)
A recent press release by CPA firm Templeton offered some interesting data on
poor CRM adoption rates by accountants. Using a strong CRM solution is a
critical strategy for any firm of size that considers its relationships
important to the long term success of the company. It's interesting to me how
service companies that are clearly in the relationship business are willing
to add costs to those relationships by not using automation. If I were a
client, I would be more than a little concerned since those additional costs
for inefficiencies were being pass on to me in my bills. I ... (more)